For those who are interested to get a copy of "Comparison-Genuine HappyCall and Counterfeit", feel free to write to us as we will be more than happy to send the copy to you for your own reference in the future. The files are with pictures so we do not plan to post them up here.
4B,5B,6B&7B, Pekan Baru Kuah, Jalan Penarak, 07000 Langkawi, Kedah. Malaysia. Tel: 604-9668116, 9667986; Fax: 604-9667623. Email: info@wiralangkawi.com; wiralangkawi@yahoo.com
Monday, 16 July 2012
Wednesday, 11 July 2012
HappyCall - Our explanation to Anonymous
Dear Anonymous,
First of all, thank you very much for letting us know this important piece of information about HappyCall.
We called our supplier who is the only authorised distributor in Singapore and Malaysia, relating your concern to them. They told us that there are several imitations of Happycall double pans and Alumite pots in the market currently. Some selling online, some at smaller dealers. It happens in Singapore also at the moment and they are taking legal actions against them now.
It is not fair to say that all those selling online are imitations as we do not see the actual products. We wanted to order the HappyCall from the website you stated unfortunately they have run out of stocks. If they are the real authorised distributor of this product, there is no way they will run out of them. Let's wait until they start selling again as this will be the only way to find out more about their products.
We wish that people who have bought from this website would share about their experience of using HappyCall with us.
Whatever it is, we are more than happy to disclose our authorised distributor to you privately and we are sure they could give you a better explanation for the whole situation about HappyCall in Singapore and Malaysia.
Our pledge to you is that we in no way are making crazy profit margin from selling HappyCall and our mark ups are based on our final imported duty free costing.
We wish to have more customers like yourself who took time to tell us where we might have overlooking. Thank you very much for your feedback and we really hope that we could get more information from our supplier and probably give you a better explanation from there.
Yours faithfully,
The Management of Wira Langkawi S/B
First of all, thank you very much for letting us know this important piece of information about HappyCall.
We called our supplier who is the only authorised distributor in Singapore and Malaysia, relating your concern to them. They told us that there are several imitations of Happycall double pans and Alumite pots in the market currently. Some selling online, some at smaller dealers. It happens in Singapore also at the moment and they are taking legal actions against them now.
It is not fair to say that all those selling online are imitations as we do not see the actual products. We wanted to order the HappyCall from the website you stated unfortunately they have run out of stocks. If they are the real authorised distributor of this product, there is no way they will run out of them. Let's wait until they start selling again as this will be the only way to find out more about their products.
We wish that people who have bought from this website would share about their experience of using HappyCall with us.
Whatever it is, we are more than happy to disclose our authorised distributor to you privately and we are sure they could give you a better explanation for the whole situation about HappyCall in Singapore and Malaysia.
Our pledge to you is that we in no way are making crazy profit margin from selling HappyCall and our mark ups are based on our final imported duty free costing.
We wish to have more customers like yourself who took time to tell us where we might have overlooking. Thank you very much for your feedback and we really hope that we could get more information from our supplier and probably give you a better explanation from there.
Yours faithfully,
The Management of Wira Langkawi S/B
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